Data protection

Privacy Policy

Protecting your personal data is important to us. In this privacy policy, we inform you about what personal data we collect, how we use it, and what rights you have.

Controller

Spryvio

Steingrube 12, 6245 Ebersecken
spryvio@gmail.com
+41793195551

Collection and Processing of Personal Data

We process personal data only to the extent necessary for the provision of our online shop, the processing of orders, and communication with our customers.

The processed data may include, in particular:

  • First and last name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Order history
  • IP address and technical usage data

Purpose of Data Processing

Processing is carried out in particular for the following purposes:

  • Processing orders
  • Delivery of goods
  • Payment processing
  • Customer service and support
  • Fulfillment of legal obligations
  • Improvement of our offerings and our website
  • Protection against misuse and fraud

Payment Service Providers

For payment processing, personal data may be transmitted to the chosen payment service providers. Processing is carried out exclusively within the scope of payment processing.

Shipping Service Providers

To deliver your order, we pass on the necessary data to the contracted shipping company, in particular your name and delivery address.

Cookies

Our website uses cookies and similar technologies to ensure website functionality and improve the user experience.

You can restrict or deactivate the storage of cookies via your browser settings.

Storage Duration

We store personal data only for as long as it is necessary to fulfill the respective purposes or due to statutory retention obligations.

Data Security

We take appropriate technical and organizational measures to protect your data from loss, misuse, or unauthorized access.

Your Rights

Under applicable data protection laws, you have the right to:

  • Information about your stored data
  • Rectification of inaccurate data
  • Erasure of your data
  • Restriction of processing
  • Data portability
  • Objection to processing

Inquiries can be sent to the contact address mentioned above.

Changes

We reserve the right to adapt this privacy policy as needed to reflect legal or technical developments.